Letters from ERC - Part 2

This is the last letter from the commission wherein I asked about who computes the cost of power passed on to end-consumers and the possibility of overcharging by including non-generating expense i.e system loss in excess of the allowed cap and company used power, then passed on as PPA.

Nov. 13, 2002 from ERC Public Information Division.

The electric cooperative is the one that computes the cost of electricity which it charges to the end-consumers, but the approval of rates is within the jurisdiction of ERC in the exercise of its electricity tariff setting function. While it is true that PPA is automatically passed on to the consumers, the same is subject to a thorough evaluation and confirmation by the Commission.

ERC sees to it that no overcharging or double charging is done by the electric utilities. The Commission strictly observes the standards of rate setting. If the consumer believes that his electricity service provider is unreasonably charging him, then he may bring his concern to the attention of the Consumer Desk Officer of said utility. Should he find the response not satisfactory, he may elevate the matter to the Comission by writing to or calling the Consumer Affairs Service (CAS) of ERC.

We hope that we are able to address your concern.

Thank you and God bless.